When I first heard they were opening a Trader Joe's in Columbia, SC, I was very excited. It is located directly across the street from where I was working at Chick Fil-A on Harbison Blvd. I will admit I was hesitant about applying for a job. I applied 3 times in New York; I was interviewed twice and rejected all three times. I never understood why but accepted the fact that it was not God's plan for my life at that time. In front of this new Trader Joe's in South Carolina was a QR code so you could apply for a job. I decided to give it a shot. Within a few days I was asked to call to set up and interview. I interviewed with two "mates" and then with the General Manager. The very next day I received a phone call congratulating me that I was hired. My first day was December 9, 2025, and as of March 16th it is now my one and only job.
All I can say about this company is they do things right. This blog is not intended to blast any of my previous jobs, but just to simply say that The Trader Joe's company is very impressive in how they handle business. When I hear about workers being there 15-20 years and still enjoying their job, you know things must be amazing. In fact, one of the "Mates" at our location has worked at Trader Joe's since he was attending college and decided to make it a career because of how he was treated. Some of the fringe benefits are amazing also. You get a discount for working there at any Trader Joe's in the country and if you ever decide to move or relocate, you can transfer to any Trader Joe's anywhere!
So, what makes this company so amazing? Here are some areas:
TRAINING:
At our orientation, you are trained in every area of the store. How to bag and work the register, how to open and close boxes, how to enter "Shares" in the computer (Trader Joe's shares food items to local food banks), how to clean the floor with a Zamboni like machine, how to "face" the store, where items need to go once you've stocked the shelves, how to do maintenance and how to search for expired food.
ENCOURAGEMENT:
The leaders are referred to as "Mates" and the Leader running the shift is a Cruise Director just like on a ship. They are all extremely encouraging. They don't yell and scream at you and they are not standing over you ready to correct you. When they do correct, they do it in private in a gentle way. They even tell you that if you have a problem with a customer while on register, ring the bell three times and they will handle it. Not once have I ever heard of someone raising their voice to a Mate. They are all very encouraging and you know they are your biggest cheerleaders. They want you to succeed!
WHAT NEEDS TO GET DONE:
Right in the front of the store where the mates work from, they have attached a clipboard that lists all the workers names. It tells you where you are working for your entire shift. You never have to ask, "Where do you need me" because it's listed in black and white. I have worked other jibs where you need to hunt down a leader to find out where you need to be. Not at Trader Joe's!
FUN ACTIVITIES FOR CUSTOMERS & THEIR KIDS:
Trader Joe's has activities for families. They recently had an "Earth Day" celebration where they had crafts for kids and Corn Hole Games set up outside. They love drawing families in!
THE CUSTOMERS ARE RESPECTFUL:
Unlike other companies I gave worked for, I have never had any run ins with any customers. Our Mates have told us that is their job to deal with difficult people, not mine. I appreciate that a whole lot!
HUDDLES:
At the end of our closing shift, everyone on our team gathers for what we call a "Huddle." Everything that needs to be communicated to us takes place at our huddle. We are told of things we need to watch for, how we can improve at our job and if any special events are happening. I find it very encouraging. I wish this did happen at other jobs I was at. Many times, I had to "guess" what needed to get done or even how to make a particular drink. The communication was not there. It was frustrating.
I am not saying Trader Joe's is perfect in everything they do. They are not. I have never ever had a perfect job. I do appreciate the approach they take in making my job easier. I do not feel stressed or anxious working there. I have learned a lot, and I know I am still learning!
HAVE A GREAT WEEK EVERYONE!!